FAQ’s

  • Q: Is our Carpet New? Or Used?
  • A: All of our Rugs are Brand NEW and come in Wool and Solution Dyed Nylon Yarns

 

  • Q: Will the rug scratch my floor?
  • A: No, all backings are natural jute or synthetic soft back.

 

  • Q: How big are our Rugs?
  • A: Carpet comes in a standard size – 3.6m wide. We can join to create larger sizes.

 

  • Q: What style of Rugs do we have?
  • A: Level Loop – Plain Look, Flat
  • A: Loop Graphic – Multicolour/ or multi Height
  • A: Cut – Soft, like grass lawn
  • A: Sisal – Loop, Liner, Different Height
  • A: Berber – Chunky Loop
  • A: Velour – Fine Cut, like velvet
  • A: Pattern Cut – Some Loop, Some Cut, Sculptured Look

 

  • Q: Will my rug shed /pill?
  • A: All of our rugs are overlocked, however Cut Wool does shed in early stages, Solution Dyed Nylon does not.

 

  • Q: Can I fit my new rug in my car?
  • A: All rugs can be folded “like a blanket” to fit even the smallest hatch backs, once laid flat at home it will soften.

 

  • Q: Will my rug curl when I get it home?
  • A: All edges are bound tight, so they will not curl

 

  • Q: What is overlocking?
  • A: Carpet overlocking is the process of sewing a border around the edges of a carpet. This prevents fraying and gives the carpet a stylish look.